5

From the time of my initial phone call to when I left, my experience was great. I went in for an oil change and Ben was very nice and accommodating. After an assessment of my vehicle, I was told that I needed new brakes. Ben explained various scenarios for getting the work done. Although I didn’t choose the recommended option today, they didn’t make me feel bad about it. In fact, they provided an interim solution which made me feel as if they were truly trying to help which I really appreciated. Oh, and they also have a shuttle service to take you home or to nearby activity centers, so that was another plus. Overall, good experience and I recommend this place to others.

Thank you for taking the time out of your busy schedule to review our business!

- Kerry's Car Care - Norterra
5

We called and they made time for us. Found the problem with our car in less than a hour and fixed in less than three. Showed us the payment options they have so we could have our car fixed. They have our business

We are so happy your vehicle is fixed! We appreciate your kind review.

- Kerry's Car Care - Norterra
5

Courteous, professional and reasonabl. Also prompt at keeping me informed.

Thank you Roy! We appreciate you taking the time to share your experience with us. We hope to see you again for any future car care needs.

- Kerry's Car Care - Norterra
4

Brought my car in. They did all the checks. Ended up with a transmission fluid change. The symptoms stopped for a few days. The issue came back so I took it back. They went above and beyond to get it to a dealer to get the recall fixed. So far so good haven’t driving it enough to see if it’s finally fixed for good, but will soon. Jose was great and kept me informed on the progress of the car. Worried me once the issue came back but they took care of it.

5

I went to this location just the other day for the first time and the experience was excellent. Finding an honest and knowledgeable place to get your car worked on can be quite a challenge, but I feel confident that the mechanics at this location were honest with me and treated me fairly. My car also needed an expensive repair and they worked with me to offer discounts where they could. I highly recommend this Kerry's and will be using them exclusively myself.

5

This was my 3rd experience with Kerry’s. First time was just for a diagnosis and 2nd opinion. 2nd time they quickly fixed a minor issue and no charge. This time they replaced a wheel bearing for the price quoted. Car was ready same day as promised. Great service. Thank you Zach and Jose.

4

Great work on my brakes. Will be back.

Larry, We are pleased your brakes are back to proper working order. Thank you for taking the time to leave us a kind review. We look forward to your next visit.

- Kerry's Car Care - Norterra
5

Dear Mr. George Bond I am very sorry you feel we are crooks but I want to assure you that is not the case. Your vehicle (2005 GMC Envoy 4.2 L) requires 7 qts of engine oil, our oil changes do come with up to 5 qts of oil any additional quart is at an additional cost. these are the specifications by your manufacturer, 2005 GMC Truck Envoy 2WD L6-4.2L VIN S Vehicle » Specifications » Capacity Specifications » Engine » Engine Lubrication » Engine Oil ENGINE OIL Engine Oil With Filter Change 6.6L (7.0 Qt) NOTE: ALL capacity specifications are approximate. When replacing or adding fluids, fill to the recommended level and recheck fluid level.

5

Great clean place, friendly staff and very thorough.

We are pleased you like our shop!

- Kerry's Car Care - Norterra
5

I went over to Kerry's to get an oil change. I worked with Ben. He fit me in right away and was very friendly. As always Kerry's did a checkup on my car to make sure everything was running smothly. They found an issue with one of the mounts in my car. Ben sent me photos and then called me to give me all the details. When I went to pick up my car,Ben showed me the part and walked me through all they did. I was very pleased with their service and Ben's professionalism. Kerry's worked hard to get my car done within the day eventhough a part had to be delivered from the otherside of Phoenix. Great work Kerry's! I will definitely be back.

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